Frequently Asked Questions

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FAQ's

We accept credit, debit card payment, paypal and bank transfer.
Course Booking and payment can be cancelled between 14 days beforethe course start of the training or course. Payments for elearning, classroom, blended or virtual training course can be cancelled before the start of the course, if you had started the course you will not be eligible for a refund even if you request within 14 days.
Simply enter your voucher or discount code in the discount code box available at the checkout page and click apply, If it is a valid code the discount will be applied to your cart once you click to apply it. If you are having problem with your discount code or voucher, please get contact u.s

Yes, you can purchase any of our elearning or virtual course and learn from anywhere in the world. Our virtual class schedules are bases on UK Time, however we have portals for other countries time zone in which case it would be specified on the course booking details.

Yes, you can put your course on hold. We do understand there may be some a reason for doing so and we are here to support you. However our ability to put a course on hold is dependant on the type of course you purchase. Please get in touch with us to discuss your requirement , if you intend to put your course on hold after purchase.

FAQ's

Your elearning course with 365 days or any stated days access begins once you receive your elearning portal log in details.
You can request for access extension when you run out or need additional access by contacting us. This may come at an extra course, please speak to our student support team .
You can change your password by clicking the password reset option. You will receive an email with instruction on how to set your new password.
Your course may not show in your account straight way. However, you will receive your course access details within 48 hours via your registered email. Your courses will show in your learning management system account after you receive the course details.

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