VeriSM™ Foundation Training

  • Gain fundamental Skills for Effective Service Management using VeriSM
  • Achieve Digital transformation using VeriSM models
  • Understand how to use VeriSM® model to support the delivery of services.
  • Get professional training and VeriSM® certification with ease!
Verism Foundation

E-Learning Course:

Study at your own pace! 60 Days Access to learn at the comfort of your home – Anytime!! Anywhere!!!

VeriSM® Foundation Training

Transform your business using modern day service management model to achieve business and digital transformation.

Learn how to incorporate different methodologies and techniques in delivering optimal services. Get skilled on applying and adapting The VeriSM Models to organisational changes, digital transformation and learn much more.

raining and certification explores strategic ways of managing business relationship, Assessing business demand, relationships, capabilities and competencies, Optimising Business Value, developing strategic relationships and much more.

At the end of this training, student would have gained adequate skills and confidence required to sit for the associated qualifying certification exam.

Studying this course from LPT via elearning route means you get world class quality training, professional delivery with up to date contents, well scripted study materials, expert industry leading trainers, instructor led training, quizzes, test, plus the ability to study anywhere anytime, with 247 access to the learning portal.

What's Included

During the course of your study, you will be tested via quizzes and mock exams where required. The course is delivered via interactive learning videos and study materials with 60 Days access to study 247 anywhere anytime.

This course is a training video developed by industry experts with up to date information and the best learning outcome. It include module exercises, interactive courses plus:

  • Certificate of completion
    247 course Access
    60 Days Access
  • Study guides
    Reviews, Quiz & Mock Exam
    24/7 Support
    Interactive & Scenario based video learning
    Compatibility on mobile, tablet, laptop and desktop

Training Syllabus & Outline:

  • Introduction to VeriSM
  • Organizational context & governance
  • Digital transformation
  • Service Culture
  • Organizational structure
  • Teams
  • Service Provider Challenges
  • Organizational change principles
  • Introduction to the VeriSM model
  • The VeriSM Model Part 1 Define
  • The VeriSM Model Part 2 Produce
  •  The VeriSM Model Part 3 Provide
  • The VeriSM Model Part 4 Respond
  • Adapting the VeriSM Model
  • Progressive practices Agile
  • Progressive practices DevOps and SIAM
  • Progressive practices Lean Shift Left
  • Progressive practices CXUX Continuous Delivery
  • Innovative Technologies- Part 1
  • Innovative Technologies- Part 2
  • Innovative Technologies- Part 3
  • Getting Started Lesson
  • Exam Preparation

This training and certification is aimed at IT professionals, Service managers, stakegolders, security professionals, risk functions, all core business functions including HR, finance, procurement, operations and marketing manager or anyone looking to understand VeriSM at foundation level etc.

Details for the qualifying official certification exam for VeriSM®:

Closed book
40 multiple choice questions  .
60 minute duration with a 65% pass mark
Exam is taken online via online web proctor

Prerequisites: Students must completed the VeriSM Foundation course before requesting their exam voucher to sit for the professional course.

You can buy the training course on its own or with the professional exam.


Will i get a certificate after completing this course?

Upon completing this course, you will receive a certificate of completion.

Student will be awarded with VeriSM® Foundation Certificate upon sitting and passing the official certification exam.

Please see exam info section for further exam details. Please get in touch with us if you need further enquiries.

What is instructor led training?

All of our trainers have years of experience in their field and are experts in delivering online instructor led training.

Which means they get to train you via a professional scripted and user friendly online LMS platform in a pre-recorded video format. You will learn at your own pace and access the course anytime, anywhere.

You will also be able bookmark, take test and quizzes, ask or submit your questions just like you are in a live class session.

What other methods of learning do you offer?

We offer this course as a Self-paced Elearning Course, Virtual Online Class, Blended Learning, Group Booking or In-house training. Contact us or search our website for other delivery type for this course title.

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VeriSM Foundation

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E-Learning Course


  • Study Smart! Learn on the go - Anytime! Anywhere!!
  • Professional Training & Certification With Ease !
  • Professional Support & Friendly Customer Service!
  • Interactive Learning Videos & Study Materials!
  • COMPATIBILITY: Windows, Mac, iPhone, iPad, Laptop, PC, Mobile


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