VeriSM™ Essentials Training

  • Gain basic understanding of VeriSM® model for Effective Service Management in an organisation
  • Understand the essentials required to outline VeriSM approach & models
  • Get professional training and VeriSM® Essentials certification with ease!
Verism Essentials

E-Learning Course:

Study at your own pace! 60 Days Access to learn at the comfort of your home – Anytime!! Anywhere!!!

VeriSM® Essentials Training

Gain essential knowledge on how to transform your business using modern day service management model. Gain awareness of how digital technology is used in delivering service and value to customers.

Understand the basics of service management and the application of the VeriSM model in achieving cultural & organisational structuring with digital transformation.

At the end of this training, student would have gained adequate skills and confidence required to sit for the associated qualifying certification exam.

Studying this course from LPT via elearning route means you get world class quality training, professional delivery with up to date contents, well scripted study materials, expert industry leading trainers, instructor led training, quizzes, test, plus the ability to study anywhere anytime, with 247 access to the learning portal.

What's Included

During the course of your study, you will be tested via quizzes and mock exams where required. The course is delivered via interactive learning videos and study materials with 60 Days access to study 247 anywhere anytime.

This course is a training video developed by industry experts with up to date information and the best learning outcome. It include module exercises, interactive courses plus:

  • Certificate of completion
    247 course Access
    60 Days Access
  • Study guides
    Reviews, Quiz & Mock Exam
    24/7 Support
    Interactive & Scenario based video learning
    Compatibility on mobile, tablet, laptop and desktop

Training Syllabus & Outline:

  • Organizational context and governance
  • Digital transformation
  • Service Culture
  • Organizational structure
  • Teams
  • Service Provider Challenges
  • Organizational change principles
  • Introduction to the VeriSM​ model
  • The VeriSM​ Model Part 1 Define
  • The VeriSM​ Model Part 2 Produce
  • VeriSM​ Model Part 3 Provide
  • The VeriSM​ Model Part 4 Respond
  • Exam Preparation

The VeriSM Essentials is an enty level certification and aimed at anyone wanting to gain basic understanding of VeriSM or wanting to work in IT, service management or already working in IT, Service sector or digital services.

Details for the qualifying official certification exam for VeriSM® Essentials :

20 multiple choice questions  .
30 minute duration with a 65% pass mark
Exam is taken online via online web proctor

Prerequisites: Students must completed the VeriSM Essentials course training before requesting their exam voucher , in other to sit for the professional exam.

You can buy the VeriSM training course on its own or with the VeriSM professional exam.


Will i get a certificate after completing this course?

Upon completing this course, you will receive a certificate of completion.

Student will be awarded with VeriSM® Essentials Certificate upon sitting and passing the official certification exam.

Please see exam info section for further exam details. Please get in touch with us if you need further enquiries.

What is instructor led training?

All of our trainers have years of experience in their field and are experts in delivering online instructor led training.

Which means they get to train you via a professional scripted and user friendly online LMS platform in a pre-recorded video format. You will learn at your own pace and access the course anytime, anywhere.

You will also be able bookmark, take test and quizzes, ask or submit your questions just like you are in a live class session.

What other methods of learning do you offer?

We offer this course as a Self-paced Elearning Course, Virtual Online Class, Blended Learning, Group Booking or In-house training. Contact us or search our website for other delivery type for this course title.

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E-Learning Course


  • Study Smart! Learn on the go - Anytime! Anywhere!!
  • Professional Training & Certification With Ease !
  • Professional Support & Friendly Customer Service!
  • Interactive Learning Videos & Study Materials!
  • COMPATIBILITY: Windows, Mac, iPhone, iPad, Laptop, PC, Mobile


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