Service integration and management (SIAM)- Foundation Level

  • Gain understand of Service integration and management (SIAM™)
  • Get professional training and SIAM™ certification with ease!
  • Understand SIAM key elements, practices and processes
Service Integration & Management

E-Learning Course:

Study at your own pace! 90 Days Access to learn at the comfort of your home – Anytime!! Anywhere!!!

Service Integration and Management (SIAM) Training

Gain fundamental understanding of service integration and management practices (SIAM) processes in managing organisational risk and challenges. .

This training and certification explores the SIAM modules and roles in effective service management.

At the end of this training, student would have gained adequate skills and confidence required to sit for the associated qualifying certification exam.

Studying this course from LPT via elearning route means you get world class quality training, professional delivery with up to date contents, well scripted study materials, expert industry leading trainers, instructor led training, quizzes, test, plus the ability to study anywhere anytime, with 247 access to the learning portal.

SIAM® is a registered trademark of Exin for BCS

What's Included

During the course of your study, you will be tested via quizzes and mock exams where required. The course is delivered via interactive learning videos and study materials with 90 Days access to study 247 anywhere anytime.

This course is a training video developed by industry experts with up to date information and the best learning outcome. It include module exercises, interactive courses plus:

Certificate of completion
247 course Access
90 Days Access
Reviews, Quiz & Mock Exam
24/7 Support
Interactive & Scenario based video learning
Compatibility on mobile, tablet, laptop and desktop

SIAM Foundation course outline:

Introduction to SIAM
Purpose and value
The SIAM ecosystem
SIAM structures
SIAM roadmap part 1
SIAM roadmap part 2
SIAM roadmap part 3
SIAM roadmap part 4
SIAM roles and responsibilities part 1
SIAM roles and responsibilities part 2
SIAM roles and responsibilities part 3
SIAM practices part 1
SIAM practices part 2
Processes part 1
Processes part 2
Challenges and risks part 1
Challenges and risks part 2
Challenges and risks part 3
SIAM and other practices part 1
SIAM and other practices part 2
Exam preparation

Anyone who wishes to learn about SIAM models and those working in service management.

The qualifying official certification exam for SIAM:

Closed book
50 multiple choice questions  .
60 minute duration with a 65% pass mark
Exam is taken online via online web proctor with EXIN

Students must hold complete the training before requesting for the exam voucher. You must request your exam voucher within 6 months of the purchase before it expires.

You may purchase the exam with the training or on its own.


Will i get a certificate after completing this course?

Upon completing this course and passing the mock exam, you will receive a certificate of completion.

Student will be awarded with Service Integration And Management (SIAM) certificate upon sitting and passing the official certification exam.

Please see exam info section for further exam details or get in touch with us if you need further enquiries.

What is instructor led training?

All of our trainers have years of experience in their field and are experts in delivering online instructor led training.

Which means they get to train you via a professional scripted and user friendly online LMS platform in a pre-recorded video format. You will learn at your own pace and access the course anytime, anywhere.

You will also be able bookmark, take test and quizzes, ask or submit your questions just like you are in a live class session.

What is eLearning training & benefit?

eLearning courses are available as on demand video training and provides you with the option to watch the videos as many times as you need, to ensure that you fully understand the concepts before moving on.

The flexibility of the on-demand learning allows you to learn at the times you’re available.

Our eLearning training includes all you require to study smart such as the training videos, quizzes, exercises, study guides and official syllabus and sample exams where applicable.

You will also have access to Tutor support for free during the course of your training. Our team is made up of qualified industry experts who have a wealth of knowledge and experience.

What other methods of learning do you offer?

We offer this course as a Self-paced Elearning Course, Virtual Online Class, Blended Learning, Group Booking or In-house training. Contact us or search our website for other delivery type for this course title.

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E-Learning Course


  • Study Smart! Learn on the go - Anytime! Anywhere!!
  • Professional Training & Certification With Ease !
  • Professional Support & Friendly Customer Service!
  • Interactive Learning Videos & Study Materials!
  • COMPATIBILITY: Windows, Mac, iPhone, iPad, Laptop, PC, Mobile


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