ITIL® Release, Control & Validation + Official Exam

  • Gain professional understanding of ITIL service transition process and best practices 
  • Gain competency and technical ability for detailed execution of ITIL processes and roles from within ITIL IT Service Management
  • Study via elearning – gain confidence to pass the official certification exam.
Release Control

E-Learning Course:

Study at your own pace! 12 Month Access to learn at the comfort of your home – Anytime!! Anywhere!!!

ITIL® Release, Control & Validation Training

ITIL® Release, Control & Validation is an ITIL® service capability Certification- a stand-alone and also part of the ITIL® Expert Certification.

The an ITIL service capability management that focuses on the how to best execute specific ITIL processes. It focuses on an indepth understanding of ITIL processes and roles, how they are implemented and interact. Learner will gain understanding of Change Management, Service Release and Deployment Management, Service Validation and Testing,
Service Asset and Configuration Management, Knowledge Management and more.

At the end of this training, student would have gained adequate skills and confidence to sit for the associated qualifying certification exam.

Studying this course from LPT via elearning route means you get world class quality training, professional delivery with up to date contents, well scripted study materials, expert industry leading trainers, instructor led training, quizzes, test, plus the ability to study anywhere anytime, with 247 access to the learning portal for 12 months.

What's Included

During the course of your study, you will be tested via quizzes and mock exams where required. The course is delivered via interactive learning videos and study materials with 12 months access to study 247 anywhere anytime.

This course is a training video developed by industry experts with up to date information and the best learning outcome. It include module exercises, interactive courses plus:

Certificate of completion
247 course Access
365 Days Access
Reviews, Quiz & Mock Exam
24/7 Support
Interactive & Scenario based video learning
Compatibility on mobile, tablet, laptop and desktop

ITIL® Release, Control & Validation (RCV) Training Outline:


Overview of RCV

RCV AND Service Lifecycle

Principles of RCV

Service Transition

Release, Control & Validation

Change Management

Change management Authorisation Process

Service Asset & Configuration Management

Status Accounting & Reporting

Release & Deployment Management

Plan & Prepare for Deployment

Service Validation & Testing

Preparing & Managing Test Environment

Activities of Request Fulfillment

Understand Intended Effects of Change

Knowledge Management Strategy

Service Knowledge Management System (SKMS)

RCV Roles and Responsibilities

Change Authority & CAB Roles

RCV Technologies

RCV implementation

Configuration Management System

Key Implementation Activities

Cloud Environment & RCV

Planning & Implementing Technology

Technology and Implementation Risk and challenges

Course summary and conclusion

Exam prep.

Suitable for anyone working in IT services, IT Management consultant, IT Project Managers, IT Support officers, IT Consultants, IT developers, Business Managers, Business Process Owners, IT Service Providers, IT Management consultant, IT Support officers, IT Consultants, IT developers, Business Managers, Business Process Owners, Service Providers.

The certification exam for ITIL® Release, Control & Validation (RCV) :

  • Closed book
  • 40 multiple choice questions.
  • 90 minute duration with a 70% pass mark.
  • Exam is taken online via web proctor

Students must hold the ITIL Foundation certificate and have completed the ITIL Release, Control & Validation (RCV) training before requesting to sit for the Certification exam.

21 hours of self-studying the Service Strategy training is recommended.

Candidate must hold the ITIL Foundation Certificate in IT Service Management (ITIL V3 or later, or ITIL V2 or the bridge)

ITIL® – “ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.”


Will i get a certificate after completing this course?

Upon completing this course and passing the mock exam, you will receive a certificate of completion.

Student will be awarded with ITIL® Release, Control & Validation (RCV) certificate by axelos upon sitting and passing the official qualifying exam.

Please see exam info section for further exam details or get in touch with us if you need further enquiries.

ITIL® – “ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.”

What is instructor led training?

All of our trainers have years of experience in their field and are experts in delivering online instructor led training.

Which means they get to train you via a professional scripted and user friendly online LMS platform in a pre-recorded video format. You will learn at your own pace and access the course anytime, anywhere.

You will also be able bookmark, take test and quizzes, ask or submit your questions just like you are in a live class session.

What other methods of learning do you offer?

We offer this course as a Self-paced Elearning Course, Virtual Online Class, Blended Learning, Group Booking or In-house training. Contact us or search our website for other delivery type for this course title.

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(ITIL® RCV Official Exam)


  • Study Smart! Learn on the go - Anytime! Anywhere!!
  • Earn Your ITIL Certification With Ease !
  • Professional Support & Friendly Customer Service!
  • Interactive Learning Videos & Study Materials!
  • COMPATIBILITY: Windows, Mac, iPhone, iPad, Laptop, PC, Mobile


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