ITIL® 3 Foundation Certification
- Get skilled on how to use ITIL methodology in creating IT strategy & strategic direction.
- Comprehensive knowledge on using key principles for continual improvement
- Get trained professionally – gain confidence to sit and pass the certification exam.
E-Learning Course:
Study at your own pace! 180 Days Access to learn at the comfort of your home – Anytime!! Anywhere!!!
ITIL® 3 Foundation Training
Understand how to integrate key principles and ITIL methodologies into creating a service value system and continual improvement in an organisation.
Understand the fundamental key elements, concepts and terminology of the ITIL life cycle, including how each stage links to one another and their wider contribution to service management, how to apply the underlying principles in directing, planning and managing effective Organisational Change and much more.
At the end of this training, student would have gained adequate skills and confidence required to sit for the associated qualifying certification exam.
Studying this course from LPT via elearning route means you get world class quality training, professional delivery with up to date contents, well scripted study materials, expert industry leading trainers, instructor led training, quizzes, test, plus the ability to study anywhere anytime, with 247 access to the learning portal for 180 Days which can be extended.
ITIL® – “ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.”
What's Included
During the course of your study, you will be tested via quizzes and mock exams where required. The course is delivered via interactive learning videos and study materials with 180 access to study 247 anywhere anytime.
This course is a training video developed by industry experts with up to date information and the best learning outcome. It include module exercises, interactive courses plus:
Certificate of completion
247 course Access
Extendable 180 Days Access
Reviews, Quiz & Mock Exam
24/7 Support
Interactive & Scenario based video learning
Compatibility on mobile, tablet, laptop and desktop
ITIL® 3 Foundation Training Course Outline:
- Introducing ITIL
Service management & stakeholders
Functions, roles and processes
The service lifecycle
Service Strategy key concepts
Service Strategy processes
Service Design key concepts
Service Design processes (1)
Service Design processes (2)
Service Transition processes (1)
Service Transition processes (2)
Service Operation processes
Service Operation functions
CSI
Roles
Technology considerations
The sample exam
Anyone wishing to have an ITIL Foundational knowledge in IT Service Management.
Suits Service Managers, Business Relationship Manager; Continuous Improvement Manager; Change Manager; Capacity Manager; IT Operations Manager; Enterprise Architect; Service Portfolio Manager; Service Designer; Risk Manager; Information Security and Compliance Manager; Cloud Systems Engineer IT Solutions Manager; Contract Manager; Enterprise Architect etc
The certification exam for ITIL® 3:
Closed book
40 multiple choice questions .
60 minute duration with a 65% (26/40 questions)
Exam is taken online via web proctor via PEOPLECERT
- This course does not require any existing knowledge of the ITIL framework
- There are no mandatory pre-requisites for the exam
Exam is included in the training. Candidate must enrol within 6 months of training, official exam will commence only after completing the training course.
ITIL® – “ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.”
FAQS
Will i get a certificate after completing this course?
Upon completing this course and passing the mock exam, you will receive a certificate of completion.
Student will be awarded with ITIL® 3 Foundation certificate by axelos upon sitting and passing the official qualifying certification exam.
Please see exam info section for further exam details or get in touch via info@londonprimetraining.com if you need further enquiries.
ITIL® – “ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.”
What is instructor led training?
All of our trainers have years of experience in their field and are experts in delivering online instructor led training.
Which means they get to train you via a professional scripted and user friendly online LMS platform in a pre-recorded video format. You will learn at your own pace and access the course anytime, anywhere.
You will also be able bookmark, take test and quizzes, ask or submit your questions just like you are in a live class session.
What other methods of learning do you offer?
We offer this course as a Self-paced Elearning Course, Virtual Online Class, Blended Learning, Group Booking or In-house training. Contact us or search our website for other delivery type for this course title.
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